Shipping policy
Thank you for shopping with us. Please review our Shipping Policy carefully before placing your order.
Physical Products
Our physical products are made and prepared with care. Please allow the following timeframes for your order:
- Production Time: 3–7 business days
- Shipping Time: 3–7 business days
This means that total delivery time for physical products may vary depending on processing, shipping carrier performance, holidays, and destination.
Please note:
- Business days do not include weekends or holidays
- Delays may occasionally occur due to high order volume or carrier issues
- Shipping times are estimated and not guaranteed
Digital Products and Downloads
All digital products, including PDFs, printables, templates, and other downloadable files, are delivered instantly after purchase.
No physical item will be shipped for digital orders.
If you do not receive your download right away, please check:
- your email inbox
- your spam or junk folder
- your order confirmation page
Incorrect Shipping Information
Please make sure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply.
Shipping Delays
While we do our best to process and ship orders on time, we are not responsible for delays caused by:
- shipping carriers
- weather conditions
- customs processing
- holidays
- incorrect customer information
- unforeseen production delays
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If your package is missing, please contact the carrier directly first. You may also contact us, and we will do our best to assist you.
Contact Us
If you have any questions about your order or shipping, please contact us at:
nzgifts22@gmail.com
By placing an order through our store, you agree to this Shipping Policy.